High volume, predictable questions
E-commerce & Retail
Automate order, shipping, and return questions while your team handles exceptions.
Pricing
Premium AI customer support, priced for predictable growth
Everything you need to automate support, route complex conversations, and scale with confidence. No per-resolution fees. No hidden add-ons. Just clear tiers and real value.
Cancel anytime · 14-day trial · Top-Up at exact API cost
Billed monthly
Billed yearly
Starter
For small teams who want 24/7 AI support without needing a full helpdesk team.
Includes
- 2 active chatbot
- Up to 12,000 chats / year
- Basic analytics
No hidden fees. Upgrade or downgrade anytime.
Recommended
Team
For growing companies that need AI + human collaboration with automatic routing.
Includes
- 5 active chatbots
- Up to 60,000 chats / year
- Team collaboration
No hidden fees. Upgrade or downgrade anytime.
95%+ automation on repeat support intents
No per-resolution billing across all tiers
AI + human handoff + workflows in one stack
Compare plans in detail
See exactly what you get in each plan. All features are designed to help you grow faster with AI automation.
| Features | Starter | Team | Business | Enterprise |
|---|---|---|---|---|
| Active chatbots | 2 | 5 | 10 | Unlimited |
| Chats package | 12,000 chats/yr | 60,000 chats/yr | 100,000 chats/yr | Unlimited |
| Training history | ||||
| Team collaboration | ||||
| Version history | ||||
| White label | — | — | — | |
| Usage Limits | ||||
| Demos | 2 | 5 | 10 | Unlimited |
| Knowledge Bases | 2 | 5 | 50 | Unlimited |
| Helpdesk Agents | 2 seat | 5 seats | 10 seats | Unlimited |
| Documents | 10 | 50 | 1000 | Unlimited |
| Artificial Intelligence | ||||
| Automatic bot building | ||||
| Visual Builder | ||||
| AI Knowledge | ||||
| AI Assist | — | |||
| AI model training | — | — | ||
| Multilingual AI | — | — | ||
| Integrations | ||||
| Chat Widget | ||||
| Slack, Zapier, Webhooks | — | |||
| Meeting Scheduling | — | |||
| API Integration | — | — | ||
| Webhook Integration | — | — | ||
| Custom Integrations | — | — | — | |
| Product Support | ||||
| Email support | ||||
| Priority Support | — | — | — | |
| Dedicated Account Manager | — | — | — | |
Looking for an Enterprise solution?
Get a plan suited to your company's needs
Frequently Asked Questions
Why businesses switch from Intercom and Zendesk to Voxe
Most teams are not replacing features. They are replacing billing unpredictability and fragmented operations.
Legacy stack pattern
Per-seat and per-resolution pressure
- • AI is often add-on priced and grows cost as usage succeeds
- • Seats, channels, and automation are split across multiple contracts
- • Traffic spikes force budget shocks or degraded service quality
Voxe model
Predictable by design
- • Tier-based monthly allocation with no per-resolution billing
- • AI, human handoff, workflows, integrations, and booking in one platform
- • Top-Up covers spikes at exact API cost, so service keeps moving
Billing alignment
No per-resolution tax on successful automation
Operational model
One stack instead of stitched tools and workflows
Scale readiness
Handles volume spikes without contract surprises
Market comparison reflects publicly available pricing patterns as of 2025. Actual contract terms vary by vendor.
Industry-ready support coverage
Built for every business that handles customer conversations
Technical depth, self-serve first
SaaS & Software
Resolve onboarding, billing, and product questions from your docs with smart escalation.
Multi-tenant, white-label ready
Agencies & Resellers
Run multiple client workspaces with predictable margins and centralized operations.
Compliance-aware, always-on
Healthcare & Clinics
Handle common appointment and intake questions 24/7 with human takeover when needed.
Lead capture, multi-channel
Real Estate
Qualify leads, answer listings questions, and book viewings across channels.
Data sovereignty, self-hosted
Financial Services
Support secure account and onboarding flows with self-hosted deployment options.
Start using Voxe right away
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