How much is per-seat + AI usage pricing really costing you?
Compare published competitor seat + AI resolution rates with current Voxe plan prices. Enter your seats and monthly AI resolutions below for an estimated difference — not a guaranteed outcome. Competitor rates checked 2026-09-13.
Enter monthly AI resolutions (successful AI-handled conversations). For Intercom these map to Fin outcomes; for Zendesk, automated resolutions; for Freshdesk, Freddy AI Agent sessions.
Includes up to 3 Help Desk agents · 10,000 API calls/mo (≈ 500 typical AI resolutions) · 5 active support chats
Intercom
$1,485
estimated / month
5 agents
1,000 AI resolutions (Fin outcomes)
Seats (Advanced (monthly billing)): $495
AI resolutions (1,000 billable Fin outcomes): $990
With Voxe
$119.99
per month
Team plan
Up to 3 agents
≈ 500 typical AI resolutions/mo
10,000 API calls included
Typical AI resolutions assume ~20 API processing calls per resolution. Actual usage varies by conversation length, retrieval, and tools. No per-resolution fee inside the included allocation.
Estimate = full seats × Advanced monthly seat price + Fin outcomes × $0.99. Assumes each entered AI resolution is a billable Fin outcome. Add-ons (Copilot, WhatsApp, SMS, phone) are not included.
Competitor rates checked 2026-09-13. Official contracts may differ. Intercom pricing
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How per-resolution billing compounds your costs
With per-resolution pricing, more billable AI outcomes can mean a higher invoice. Voxe includes a monthly AI usage allocation in each plan, so you can choose the tier that fits your team.
How AI usage is billed
Per-resolution model
Per-resolution pricing adds a usage charge for each billable AI outcome.
With Voxe
AI usage is included in your plan’s monthly allocation, with no per-resolution fee.
What your plan includes
Per-resolution model
Seat charges and AI usage charges can contribute separately to the monthly total.
With Voxe
Choose a tier with included Help Desk agent seats and an AI usage allocation.
How you handle busy periods
Per-resolution model
More billable AI outcomes can increase usage costs during a busy month.
With Voxe
Optional Top-Up lets you extend usage for a temporary spike while staying on your current plan.
A busy season, not a permanent upgrade
Top-Up is an optional add-on, separate from your baseline plan price. Purchase extra usage when you need it for a seasonal or temporary spike, without moving to a higher tier.
Example estimates from current rates
Built with the same calculator logic. Competitor rates checked 2026-09-13. Your contract may differ.
Small team (3 agents, 5,000 AI resolutions/month)
Estimated savings: $5127.01/mo (98%) vs modeled Intercom
Voxe pricing shown is the baseline plan price with the allowance listed above. Optional Top-Up is separate. Competitor totals use the modeled seat and AI usage charges.
Growing team (5 agents, 15,000 AI resolutions/month)
Estimated savings: $15115.01/mo (99%) vs modeled Intercom
Voxe pricing shown is the baseline plan price with the allowance listed above. Optional Top-Up is separate. Competitor totals use the modeled seat and AI usage charges.
Example Voxe tiers: Starter $49.99/mo (≤2 agents, ≈ 250 typical AI resolutions) · Team $119.99/mo (≤3 agents, ≈ 500 typical AI resolutions) · Business $229.99/mo (≤5 agents, ≈ 2,000 typical AI resolutions). Typical resolutions assume ~20 API processing calls each; actual usage varies. Larger teams should use Enterprise pricing.
Questions about switching and costs
What’s included in my Voxe plan?
Each paid plan includes a monthly AI usage allocation and Help Desk agent seats up to the tier’s limit. Knowledge base and integration allowances vary by tier. View the pricing plans for the full breakdown.
Does Voxe charge per AI resolution?
No. Voxe plans include an AI usage allocation rather than a fee for each resolved conversation. Usage draws from that allocation; the number of conversations it supports depends on their complexity.
What if I have a seasonal spike in usage?
You can purchase optional Top-Up to extend your usage while staying on your current plan. It is useful for temporary demand and is separate from the baseline subscription price.
When should I consider a higher tier?
Consider a higher tier when you regularly need more included usage, additional agent seats, or features available on that tier. For more than 5 Help Desk agents, talk to us about Enterprise.
Can I try Voxe before switching?
Yes. The 14-day trial requires no credit card, so you can explore Voxe and assess how it fits your support workflow before choosing a paid plan.
Choose the plan that fits your team
Explore included usage and seats, or talk with us about your support needs.