Refund & Cancellation Policy

This Refund & Cancellation Policy applies to subscriptions for Voxe Desk services offered through voxedesk.com.

1. Subscription billing

Paid plans are billed on the cadence shown at checkout (for example, monthly or annually). By subscribing, you authorize recurring charges using your selected payment method until cancellation.

2. Cancellation

You can cancel your subscription at any time from your account settings or by contacting support. Cancellation stops future renewals. Unless otherwise stated in writing, cancellation does not retroactively void charges already incurred for the active billing period.

3. Refunds

Refunds are generally not guaranteed. We may provide a refund when required by applicable law or in case-by-case situations approved at our discretion (for example, duplicate charges or verified billing errors).

4. Trial and promotional offers

Trial and promotional terms may include specific eligibility windows, expiration dates, and conversion rules. Unless explicitly stated, charges after a trial starts are not automatically refundable.

5. Contact support

For billing, cancellation, or refund requests, contact [email protected].