Support that never misses a moment
Voxe delivers instant answers, smart routing, and seamless human handoff—so every customer gets help, every time.
Voxe
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AI-Powered Automation
Automate Your Customer Service 24/7
Let your AI handle complex customer interactions that go beyond simple Q&A — including multi-step workflows, business rules, team handoffs, calendar booking, and approvals.
Combine natural language instructions with deterministic controls to ensure the AI follows your exact rules when it matters.
No guesswork. No surprises. Just reliable AI that works the way your business does.
SEAMLESS INTEGRATION
Works with Everything
All your customer conversations in one place—SMS, Web Chat, WhatsApp, Email.
INTEGRATIONS
Connect to any platform
Integrate with your existing tools and workflows.
Telegram
Slack
Web Chat
Messenger
OUR OFFERINGS
Complete Support Platform
Everything you need to deliver exceptional customer service.
AI-Powered Support
Instant responses with AI assistants
Unified Inbox
All channels in one place
Smart Automation
Workflows that just work
Enterprise Security
Bank-level encryption
Multi-Channel
Connect anywhere
Real-Time Analytics
Data-driven insights
Set up in under 5 minutes
Works with your existing workflows
Escalates to human seamlessly
Enterprise-grade security
Support customers on multiple channels
Add an AI chatbot to your website, LiveChat, Messenger, or Slack to handle all support cases automatically, 24/7.
Check my order status.
How can I change my billing address?
How can I modify my client's pending order?
Can you connect me with a sales agent?
Show offers to boost sales
Proactively reach website visitors with product recommendations to increase engagement and conversions.
looking for glasses blocking blue light and strong sun exposure.
Sure! These items have anti-rad filter and block above 80% UV rays:
Sunlort Blue 776
Sunconer yellow 196
Deliver on-point answers with AI automation
Ensure continuous customer engagement and human-like support without expanding your team.
AI ChatBot
My verification code has expired. Could you help me with that?
Sure! Choose the "request new code" option. Then check your email or phone messages.
Answered by AI
Empowered support teams, not overwhelmed ones
Voxe equips your team with full conversation context, AI-assisted replies, and real-time insights—so every response is faster, smarter, and more consistent.
Context-aware conversationsAI-powered reply suggestionsSmart tagging & routingUnified customer view
Conversation Summary
Customer asking when order #12345 will arrive—they're worried it's running late.
Customer Profile
- Name: Thomas K.
- Last Order: #12345
- Status: Out for delivery
Agent reply
Package is on today's route and should reach you today.
AI Reply Assistant
Thanks for your patience, Thomas—I've just confirmed with the carrier. Your package is on today's route and should reach you within the next few hours.
Assigned to BillingHigh Priority
Automate your work in a snap
Cut out repetitive, manual customer service tasks. Get a real boost with intuitive, easy-to-configure automation features available in the online ticketing software.
View automation featuresHi, I'd like to return my product.
Auto reply
Status: Closed
Hello! Here's a return form.
Manage all your customer messages
Use robust messaging and ticket update features to stay in touch with your customers. Always give them the top-notch support they need and deserve.
View management featuresEmail2
Chat5
SMS1
All Tickets
John monarkPending
Mark larcenyPending
Jane robertsonPending
Collaborate with your teammates
Create dedicated teams for a specific language, location, or skill set. Solve customer cases together and stay on top of things, no matter the time or distance.
View collaboration featuresDo you offer a discount for bulk orders?
@Mark can you help?
You can offer 20%.
Of course! It's 20% off for orders over $500.
Integrate with everyday tools
Discover your perfect apps, plugins, and integrations in the Marketplace to amplify Voxe functionality and raise your team's productivity to new heights.
View marketplace
Proven Outcomes
Cut first response time by 90%. Shifted 70% of volume to AI. Reduced tooling costs by 60%+.
Cut first response time by 90%. The AI handles most queries instantly, and our team focuses on complex issues. Game changer.
Sarah Chen
Head of Support, TechFlow
Shifted 70% of volume to AI. We went from drowning in tickets to proactive customer success. The holding AI ensures no one waits.
Marcus Rodriguez
VP Operations, DataSync
Reduced tooling costs by 60%+. One-time setup vs. monthly per-seat fees. We're saving thousands monthly while improving service.
Jennifer Park
Founder, CloudScale
Finally, we own our customer data. Self-hosting gives us the control and security we need, without being locked into a vendor's ecosystem.
Sofia Almeida
Software Manager, Trailhead Robotics
We were skeptical about a one-time setup fee, but it's paid for itself ten times over. Predictable costs and unlimited agents are exactly what a scaling startup needs.
Priya Narayan
Engineering Manager, Nimbus Commerce
The seamless escalation from AI to a human agent is incredibly smooth. Our team can jump into conversations with full context, leading to faster, more effective resolutions.
Marco Santoro
Senior Developer, Lumen Health
Our customer satisfaction scores have jumped 20 points since we implemented Voxe. The AI is fast, accurate, and lets our human agents focus on the really tough problems.
Vera Kowalski
SRE Lead, Bluepeak Logistics