Calendar Integration

Availability: TEAM, BUSINESS, and ENTERPRISE, and FREE accounts during the active 14-day trial.

The Calendar integration lets your AI check real-time availability and book meetings directly inside a support or sales conversation — without the customer leaving the chat. When a customer asks to schedule a call or demo, the AI handles the booking end-to-end and a confirmation (with a meeting link) is sent automatically.

What you can configure after connecting:

• Business hours and closed days
• Holiday dates and blackout periods
• Buffer time between meetings
• Maximum bookings per day

Supported calendar: Google Calendar (OAuth). Outlook Calendar is on the roadmap.

Setup:

• Go to Dashboard → Integrations → Add Integration → Calendar Integration
• Complete the Google OAuth flow — you will be redirected to Google’s consent screen to authorize access
• After success, your calendar appears under Your Integrations and the workflow’s scheduling tools are activated

Troubleshooting OAuth failures:

• Ensure the Google Calendar API is enabled in your Google Cloud project
• Check that the Google account granting access has calendar edit permissions
• If the URL shows an error code after redirect, note it and contact support — do not retry more than twice, as repeated failures may require a new OAuth session