Getting Help

If you've worked through the troubleshooting steps and the issue persists:

• Search this Help Center: Use the search bar at the top — most common issues are covered with step-by-step solutions
• Contact Support:
• FREE / STARTER: Community support via the support contact form
• TEAM: Email support with standard response times
• BUSINESS: Priority email support
• ENTERPRISE: Dedicated account manager with direct access
• When contacting support, include:
• Your account email and subscription tier
• The name of the affected demo or workflow
• A description of what you expected vs. what happened
• Any error messages or status codes you saw (copy the exact text)
• The browser and OS you're using (for UI issues)
• Report Bugs or Request Features: Use the support contact form or the in-app feedback option. The more specific your description, the faster the team can act on it.